ABOUT US

We repair a variety of appliances including: fridges, freezers, washing machines, tumble dryers, electric cookers, built-in ovens and dishwashers.

RELIABLE AND QUICK

Local. Experienced.
Family-Run Since 1987

Contracool Home Solutions Ltd is a family-run local business serving Burton-on-Trent, Swadlincote, Ashby-de-la-Zouch, Derby and surrounding villages since 1987. Three generations of the family are involved in running Contracool – continuing a tradition of quality repairs, honest advice and customer-first service.

Our lead engineer brings more than 40 years of hands-on expertise in domestic appliance repairs and installation.

Need More Info?

Our friendly team is here to help with all your appliance repair needs. Whether you have a question, need a quote or want to book a same-day or next-day visit please get in touch. We’ll make sure you get a fast and reliable service.

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Same day/Next day call out

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Time slot to suit you

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Landlord/Tenant repairs arranged

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All repairs guaranteed

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Early morning appointments

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Local experienced engineers

Get a Quote

Who We Are

Contracool specialise in repairing and supplying a wide range of domestic appliances:

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Washing machines

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Tumble dryers

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Washer-dryers

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Fridges & freezers

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American-style refrigeration

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Electric cookers, hobs & ovens

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Dishwashers

We’re not a faceless national company or a call centre. You’ll speak directly to our friendly, experienced team who are based right here in the area. We offer flexible appointments including early morning slots and where possible, same-day or next-day call-outs.

Learn More

Repairs & Replacements
All Major Brands Covered

We can repair appliances from most brands.

If we cannot repair it, we can replace it. ContraCool is a Bosch Approved Retailer and a Hotpoint Authorised Stockist, with direct supplier accounts from brands such as:

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Bosch

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Hotpoint

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Teknix

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Amica

series 4 free standing dishwasher 60 cm white sms4emw06g 5

If your appliance can’t be repaired, we can often replace it quickly with a new one at a competitive price. We also provide:

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Professional installation

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Disconnection & disposal of old appliances

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Removal of packaging

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Payment on delivery

Unlike online retailers or courier companies, we’re qualified engineers meaning your new appliance is installed properly and safely by someone who knows what they’re doing.

See our range

Trusted by Hundreds of Local Customers

We’ve built a solid reputation in the area for fast, reliable service and fair pricing. We’re proud to have excellent reviews across Google, Facebook, and Checkatrade.

      EXCELLENT  
   Based on 36 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jane 
 
 
 
 Trustindex verifies that the original source of the review is Google. My tiny wedding ring had accidentally gone through a wash cycle! I was absolutely devastated but Tracy was so kind on the phone. Dean came over the next day and took the machine to bits. The ring had worked its way right into the washing machine mechanism. I was so relieved to be reunited with my ring that I cried!
Thank you so much for your understanding and expertise - you are the best!
  
 
      Posted on Google  
   
   Alexia Aston 
 
 
 
 Trustindex verifies that the original source of the review is Google. Can't rate these guys highly enough. Friendly, responsive, easy communication, very helpful. Great service all round and would highly recommend them.
  
 
      Posted on Google  
   
   Mike Morse 
 
 
 
 Trustindex verifies that the original source of the review is Google. Washing machine developed a fault where it wouldn't drain. I'd already checked for a clogged filter but it was clean. Called Contracool at 10am and the engineer was at my house by 12. He soon found a small cord which had jammed the pump and 10 mins later job done. Great service Contracool, highly recommended.
  
 
      Posted on Google  
   
   Robert Howard 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had a problem with my dishwasher not heating and were incredibly helpful. Thanks!
  
 
      Posted on Google  
   
   James Wood 
 
 
 
 Trustindex verifies that the original source of the review is Google. Emailed for a quote, I live outside of the area they operate in. They were very helpful and quick to respond! And offered advice going above and beyond what they needed to for someone they wouldn’t be able to directly help!
  
 
      Posted on Google  
   
   Shamaila Nisa 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent Customer Service!
  
 
      Posted on Google  
   
   Ruth H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Prompt, reliable and friendly.  No nonsense efficient service.  Have been a customer for many years,  highly recommended.
  
 
      Posted on Google  
   
   Claire W 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fab service, friendly, arrived on time (both times) very helpful when calling the office, will recommend this company to family and friends.
  
 
      Posted on Google  
   
   Brian Stevenson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very prompt and efficient repair, cost explained upfront, very happy with the service provided,will definitely use again.

FAQ

What types of appliances do you repair?

We repair:

Washing machines
Tumble dryers
Washer-dryers
Fridges & freezers
American-style fridge freezers
Dishwashers
Electric cookers and ovens

Our engineers are experienced with all major makes and models. If you’re unsure, just give us a quick call.

Can you come out the same day?

Where availability allows we offer same-day or next-day appointments. We do our best to be flexible, including early morning visits. Call us early in the day for the best chance of a same-day slot.

Who carries out the repairs?

All our work is done by our own team of qualified, experienced engineers — no subcontractors, no call centres, just trusted local professionals.

Do you offer installation services?

Yes — we offer full appliance installation:

Delivery of your new appliance
Professional installation and setup
Safe disconnection of your old appliance
Removal of packaging
Disposal of the old unit (if required)

We handle everything so you don’t have to.

How long is your repair warranty?

All repairs come with a 6-month parts and labour warranty.
If a fault reoccurs in that time, we’ll return and fix it at no extra charge.

What if my appliance can't be repaired?

We’ll help you find a suitable replacement — quickly and affordably. We stock a wide range of appliances from Bosch, Hotpoint, Teknix, Amica, and more.

And unlike big retailers, we’ll install it for you, take the old one away, and make sure everything’s working perfectly before we leave.

Are your new appliance prices competitive?

Yes, we’re often more affordable than Currys, AO, and other major retailers.
Thanks to our direct supplier accounts, we can pass on real savings, especially on Bosch and Hotpoint models.